❓ Questions, Answered
Frequently Asked Questions
Straight answers about the Springboard community-fund pathway — how it works, what it costs, and what it means for you.
Check Your EligibilityGetting Started
What is the community fund and how does it work?
The community fund is money contributed by community members that covers your deposit and upfront costs. We help you buy the home in your own name on a standard loan — from settlement day you own 100% of the property, like any other homeowner. After about five years you refinance and the fund is repaid.
Who is eligible?
We look for buyers ready to own but without a deposit saved: a combined income of around $150,000, stable and provable employment, a clean recent credit history, and Australian citizenship. Savings aren’t required. The eligibility check is quick and obligation-free.
How long does the process take?
The initial eligibility check takes about 5 minutes online. From application to settlement, most buyers move through in roughly 6–12 weeks, depending on property selection and lender approvals.
Can I choose my own property?
Yes — you can buy an established home that fits your approved budget, anywhere in Australia. At this stage the program doesn’t cover new builds, construction, or house-and-land packages.
Costs & Repayments
What upfront costs do I need to pay?
The community fund covers your deposit and upfront costs including legals and stamp duty, so there’s no large deposit to save. All costs and fees are set out clearly in writing before you commit to anything.
What will my repayments be?
Your repayments are typically a bit above what you’d pay in rent for a comparable home. The exact figure depends on the property value and loan terms — you’ll see a clear repayment schedule before you commit. Try the repayment calculator for an estimate.
Are there hidden fees?
No. We believe in complete transparency — all fees and costs are outlined in your loan and agreements before you sign. There are no surprise charges.
What happens if I can’t make a payment?
If your circumstances change, contact your lender early — they can work with you on options such as restructuring. Early communication is always the best path to a good outcome.
Ownership & Security
Who owns the property?
You do. From settlement day the home is 100% in your name. You can live in it, renovate it, refinance, or sell whenever you choose.
What legal protections do I have?
You buy through the same contracts and legal process as any other Australian buyer. We strongly encourage you to seek independent legal advice so you feel confident at every step.
Can I sell later, or move cities?
Yes. It’s your home — you can sell whenever you want and keep any profit after normal costs, or keep it as an investment and move. You have the same choices as any homeowner.
Is it available in all states?
Yes — the pathway is available Australia-wide, in both metro and regional areas, subject to normal lending rules and local property availability.
Still Have Questions?
Get your questions answered and find out if the Springboard pathway is right for you — no pressure, no jargon.
Talk to Us Check Your EligibilitySpringboard Homes provides general information only and is a facilitator — not a lender, mortgage broker, financial adviser or financial planner. This is not financial or credit advice. Consider your own circumstances and seek advice from a licensed professional before making any decision.